Customer-centric Info-Tech StrategiesDec 23, 2019 2020-02-03 8:56
Customer-centric Info-Tech Strategies
General introduction to customer-centric strategies
Customer Advisory Board
Learn about the basics of Customer Advisory Board
The major things about conducting a survey and manage feedback
Professor for a Day Simulation
This simulation will be held by tutors and learners online.
Customer Behavior Case Studies
In this section, learners will have a chance to discuss thoroughly the role of customer behaviors in business.
Quiz 4: Short Interview
Prepare basic questions to interview your friends
Pretend the other person is the customers. The interviewer must find a way to politely obtain their basic information without directly asking the question.
Who has more questions properly asked and answered will be graded higher.