Customer-centric Info-Tech StrategiesDec 23, 2019 2020-02-03 8:56
Customer-centric Info-Tech Strategies
General introduction to customer-centric strategies
Customer Advisory Board
Learn about the basics of Customer Advisory Board
The major things about conducting a survey and manage feedback
Professor for a Day Simulation
This simulation will be held by tutors and learners online.
Customer Behavior Case Studies
In this section, learners will have a chance to discuss thoroughly the role of customer behaviors in business.
Quiz 2: A simple simulation game
This game requires players to form groups in pairs. Each pair will continuously exchange the roles between customers and sellers to ask and answer questions. Customers can set up challenges for the counterpart and the seller must follow until the satisfaction is achieved.