Customer-centric Info-Tech StrategiesDec 23, 2019 2020-02-03 8:56
Customer-centric Info-Tech Strategies
General introduction to customer-centric strategies
Customer Advisory Board
Learn about the basics of Customer Advisory Board
The major things about conducting a survey and manage feedback
Professor for a Day Simulation
This simulation will be held by tutors and learners online.
Customer Behavior Case Studies
In this section, learners will have a chance to discuss thoroughly the role of customer behaviors in business.
Mid-term test : 60-min writing test
Write an essay on this topic: “Customer advisory boards: useful programs for product teams
A customer advisory board is a great way to spend quality time with real customers, to deepen your relationship with those customers and turn them into loyal fans, and to help validate your ideas and shape your strategic roadmap.”
You should write your answer in A4 paper, a maximum of 5000 words.
Part 2: Give a short answer for each of the following questions (see questions)